We settle accounts - with BILLI
Time intensive tasks are the worst thing that can happen to you at work. And the worst in time wasters for me, up to now, is called project accounting.
Time intensive tasks are the worst thing that can happen to you at work. And the worst in time wasters for me, up to now, is called project accounting. When the reminder window pops up at the beginning of the month, I, as the person in charge, can regularly prepare myself for a long day.
Anyone who has ever tried to assign more than 100 work processes to a project knows that a game of memory with 100 motifs is a real piece of cake in comparison!
Until now, a billing process could only be managed with a lot of stamina and strong nerves. As with a game of memory, I had to identify related JIRA processes (for info: JIRA is our project management tool. We use it to manage customer requirements and support requests.)
Each request from a customer is mapped in a JIRA process. This in turn is linked to one or more internal processes. Since I had to call up all processes individually and manually add up the completion times, this task took an extremely long time - especially with more than 100 closed processes per month per each project.
Actually, it was clear that something had to change. Fortunately, we sit in a team of developers.
If we didn't want to struggle any more with our billing tasks, we had to make the billing process more efficient and faster. Our internally developed tool BILLI is a real problem solver - it makes both billing and our lives easier.
We designed BILLI as a web application that receives all content from JIRA via an interface. The application lists all processes in relation to each other. In addition, all links and logged times are visible at a glance.
I am thrilled, because even the summation of the times is done for me by BILLI. With the push of a button, it creates an Excel file with data relevant to our billing. Our customers then receive these as proof of our performance. Billing is therefore now only half as bad.
Oh yes, and I enjoy playing memory again.